Contact the practice
Tanworth in Arden Medical Practice
The Birches
Broad Lane
Tanworth-in-Arden
Solihull
B94 5DY
Telephone: 01564 742274
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm Telephone lines are open 8.30am – 1pm and 2.00pm – 6.00pm |
| Tuesday | 8:00am to 6:30pm Telephone lines are open 8.30am – 1pm and 2.00pm – 6.00pm |
| Wednesday | 8:00am to 6:30pm Telephone lines are open 8.30am – 1pm and 2.00pm – 6.00pm |
| Thursday | 8:00am to 6:30pm Telephone lines are open 8.30am – 1pm and 2.00pm – 6.00pm |
| Friday | 8:00am to 6:30pm Telephone lines are open 8.30am – 1pm and 2.00pm – 6.00pm |
| Saturday | Closed |
| Sunday | Closed |
Dispensary Times
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
Contact NHS 111 for medical advice when the practice is closed.
Alternatively, The Urgent Primary Care Service (UPCS) is a ‘see and treat’ service for minor illnesses and injuries but not for blood tests, dressings, removal of stitches or ear syringing – no appointment needed. The other option is ‘The Booked Primary Care Service’ where appointments are booked via patients calling 111, out of hours or referred from UPCS.
Out-of-hours services are generally busy – if your query is of a non-urgent nature and you can wait until the surgery reopens, we advise you to use our Online Consultation service instead and get a response from the practice before the end of the next working day.
Physical accessibility
Automated arrival – located in our porch for our patients to check themselves in upon arrival. This saves time and stops patients having to wait to be checked in at our main Reception. If you are more than 10 minutes late for your appointment you will be directed to speak to one of our Receptionists.
Wheelchair access – we have disabled care parking spaces, wide access doors, disabled facilities on both floors and a lift.
Parking – we have a large car park to accommodate all our patients and staff
Translation Services
If this service is required for any of our patients please let us know prior to your appointment and we will contact our ICB to arrange.
Do you need a sign language Interpreter?
Information in our porch area. Please ask at Reception for a copy of the poster
Hearing Loop
The surgery has a hearing loop at Reception for our patients. To use you will need to switch your hearing aid to the ‘T’ position.
Visually impaired patients
We have some of our porch information in larger print to assist our patients – if any other information is required please let us know at Reception.
How to make a complaint
We are aware that things can go wrong resulting in an unsatisfied experience. Please contact us to advise us about any concerns you may have.
